Refund & Cancellation Policy
We want you to be confident when you buy a course on Academiya. This policy explains, clearly and honestly, when refunds are available, how digital access affects eligibility, and how to request one. It applies to all one-time course purchases.
Last updated: 15 June 2026
1.One-time course purchases
Courses on Academiya are sold as one-time purchases in Indian Rupees (INR). When your payment is confirmed, you are granted immediate digital access to the course content. Because our courses are digital products delivered electronically, our refund rules reflect the nature of digital goods, as described below.
2.What is refundable
You may request a full refund if:
- You were charged in error, charged more than once, or charged the wrong amount for the same order.
- You paid but never received access to the course due to a technical fault on our side that we are unable to resolve.
- The course is materially not as described on its sales page, and we are unable to fix the issue.
Where a refund is approved, we will refund the amount you paid to the original payment method.
3.What is non-refundable
Because course content is digital and access is granted immediately, the following are generally not eligible for a refund:
- Courses where you have already accessed, streamed, downloaded or substantially consumed the content.
- Requests made after the refund window stated on the course page has passed.
- Dissatisfaction based on trading or investment outcomes — our courses are educational and no result is guaranteed (see our Risk Disclaimer).
- Free courses, promotional access, or items expressly marked as non-refundable at the time of purchase.
- Accounts terminated for breach of our Terms & Conditions.
4.Digital goods & access-granted caveat
5.Cryptocurrency payments
Where we accept manual cryptocurrency payments, please note that crypto transactions are irreversible and subject to network and exchange-rate volatility. Approved refunds for crypto purchases will, at our discretion, be made either in the same cryptocurrency or as store credit, calculated using the value at the time of the original transaction. We are not responsible for losses arising from third-party wallets, exchanges, incorrect wallet addresses or network fees.
6.How to request a refund
To request a refund:
- Email us at support@academiyafx.com from the email address linked to your account.
- Include your order ID / payment reference, the course name and the reason for your request.
- Our team will review your request and respond, usually within 3–5 business days.
7.Processing time
Once a refund is approved, we initiate it promptly. Refunds processed through Razorpay typically reach your original payment method within 5–10 business days, depending on your bank or card issuer. Crypto and store-credit refunds are handled as described above. Timings beyond our initiation are determined by payment networks and financial institutions.
8.Contact us
Questions about a payment, cancellation or refund? Email support@academiyafx.com or use our contact page. This policy should be read together with our Terms & Conditions.
